This Refunds & Cancellations policy applies to purchases on https://worthkart.in, operated by WORTHKART MARKETPLACE PRIVATE LIMITED.
Cancellations
Before shipment
You may cancel an order from My Orders before the seller ships it. For prepaid orders, a full refund is started to the original payment method (UPI / card / net banking).
After shipment
Once shipped, cancellation may not be available. You can request a return after delivery if the product is eligible below.
Returns
Most products can be returned within 7 days of delivery if unused and in original packaging with tags, accessories, and invoice. Open My Orders and choose Return or Replacement.
You may request a return if:
- The product is damaged, defective, or broken on delivery
- You received the wrong item
- Parts or accessories are missing
- The product differs significantly from the listing
Non-returnable items
- Items marked Non-Returnable on the product page
- Opened personal-care / hygiene products
- Innerwear, lingerie, socks, and swimwear
- Perishable goods
- Gift cards and digital products
- Customized products
- Items damaged due to misuse
Refunds
After return pickup and quality check, refunds are initiated to the original payment method. Typical timelines after WorthKart initiates the refund:
- UPI: 1–3 business days
- Cards / net banking: 3–5 business days (bank may take longer)
- COD: refund to the verified UPI / bank account you provide
Shipping charges are generally non-refundable unless the return is due to our or the seller's error.
Contact
Email support@worthkart.in or call +91 8130880308. Also see Contact Us and Terms & Conditions.