Privacy policy 

At WorthKart, we recognize that your privacy is important and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, process, disclose, and protect your personal information when you visit, browse, register, or make purchases through our website, WorthKart.in. Our goal is to provide a secure, transparent, and trustworthy shopping experience while ensuring that your personal information is handled responsibly and in accordance with applicable laws.

This Privacy Policy applies to all visitors, registered users, customers, sellers (if applicable), and anyone who interacts with our Website or uses our services By accessing or using WorthKart, creating an account, placing an order, subscribing to our newsletters, or otherwise providing your personal information, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with the terms of this Policy, you should discontinue the use of our Website and services. 

Collection of your personal information

At WorthKart, we collect personal information to provide a secure, efficient, and personalized online shopping experience. The information we collect helps us process your orders, deliver products, provide customer support, improve our services, and comply with applicable legal and regulatory requirements. Depending on how you use our website, we may collect your full name, email address, mobile number, billing and shipping addresses, city, state, postal/ZIP code, and country. We also collect order-related information, including product details, order history, invoices, transaction records, delivery preferences, and customer service requests.

Payment-related information, such as your payment method, transaction reference number, and payment status, may also be collected to complete your purchases. However, sensitive payment details, including debit or credit card numbers, CVV, UPI PINs, and net banking credentials, are securely processed by trusted third-party payment gateway providers and are never stored on WorthKart's servers. We may also automatically collect technical information, such as your IP address, browser type, operating system, device information, browsing activity, pages visited, referral URLs, and diagnostic data. Additionally, we collect information when you contact us through email, phone, social media, feedback forms, surveys, promotional campaigns, or product reviews to improve your overall shopping experience.

How we collect your personal information

At WorthKart, we collect your personal information through lawful and transparent methods to provide a secure, efficient, and personalized shopping experience. The information we collect depends on how you interact with our website and the services you use. We collect information that you voluntarily provide when you create an account, place an order, update your profile, add billing or shipping addresses, subscribe to newsletters, contact customer support, participate in surveys or promotional campaigns, submit product reviews, or communicate with us regarding inquiries, complaints, returns, refunds, or warranty claims. The information you provide may include your name, email address, mobile number, delivery and billing addresses, communication preferences, and any other details required to provide our services.

We also collect certain information automatically through cookies, web beacons, log files, and similar technologies, including your IP address, browser type, operating system, device information, pages visited, browsing activity, referral URLs, and approximate location based on your IP address where permitted. Additionally, we may receive limited information from trusted third-party service providers, such as payment gateway providers, courier and logistics partners, customer support platforms, analytics providers, marketing partners, and fraud prevention services to help us operate our business and deliver our services. When you contact WorthKart through email, phone, live chat, social media, or feedback forms, we may retain records of those communications to improve customer support. By using the WorthKart website, you consent to the collection of information as described in this Privacy Policy, and we collect only the information reasonably necessary to provide our services, fulfill legal obligations, and maintain the security and integrity of our platform.

Use of your personal information

At WorthKart, we use your personal information only for legitimate business purposes to provide a secure, reliable, and personalized shopping experience. Your information helps us create and manage your account, process orders, verify payments, generate invoices, arrange product deliveries, track shipments, and provide customer support. We also use your information to process returns, replacements, refunds, and warranty requests, while complying with applicable legal and regulatory requirements.

We may use your contact details to send order confirmations, delivery updates, payment notifications, and other important service-related communications. Additionally, we use your browsing and purchase history to personalize your shopping experience, recommend relevant products, and improve our website and services. All payment transactions are securely processed through trusted third-party payment gateway providers, and WorthKart does not store sensitive payment information such as debit or credit card numbers, CVV, or UPI PINs. We process your personal information fairly, lawfully, and in accordance with the Digital Personal Data Protection Act, 2023 (India) and other applicable laws.

Sharing of your personal information

Security of your personal information

Retention of your personal information

Access and choice